Not resolved
Customer service

I bought two gift cards. 9 days in advance I scheduled an in home massage for 1 pm and wrote "any time is fine".

Monday afternoon I got an email saying to go online and reschedule. They do NOT have an actual scheduling tool like every hairdresser etc does. I rescheduled two additional times for a Monday to no avail. After I complained about their service and lack of technology someone said they "would look into it" and offer other dates.

That was 3 weeks ago. I already spent $150 and got nothing but frustration.

No one has responded to several requests for a refund. Good luck.

Product or Service Mentioned: We Massage Gift Card.

Reason of review: Order processing issue.

I didn't like: Inability to book massage or get refund.

Company wrote 0 private or public responses to the review from May 25, 2017.
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