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I went to We massage as a walk in and she said ok. I want one hour. Room was so dark” I couldn’t see. She said undress and cover with this. It was like a silk towel. She started the massage and it was like she was mad... she pushed , prodded, pulled , and poked me all...
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#1262813
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We Massage - Buyer Beware

Bought vouchers but cant use them up. Normally get a message the day before saying they could not connect with a therapist. There customer service is beyond terrible. Buyer beware!
1.3
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Customer service
Staff
Value for money
Website
#1197405
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I ordered a gift certificate from Groupon for my dad for Christmas in 2016. I've been trying to schedule a massage for him SINCE THEN. We own our own company, so our schedules are pretty flexible. I requested "ANY DAY ANY TIME" (for a home-location) for a couples...
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I didn't like
  • No response unable to book lying about voucher
  • Unable to book an appointment
  • Impossible to get appointment and no communication
#1166813
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We Massage - Terrible campany

It happened to me to..they send me massage that there very sorry for the delay and the what me to rebook..this is to much 3 times already they what me to rebook my appointment and the costumer service is always busy..every day every hr i try to call them but still no one answer the phone...avoid this company
1.7
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Staff
Website
#1090233
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I bought two gift cards. 9 days in advance I scheduled an in home massage for 1 pm and wrote "any time is fine". Monday afternoon I got an email saying to go online and reschedule. They do NOT have an actual scheduling tool like every hairdresser etc does. I...
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1.0
I didn't like
  • Inability to book massage or get refund
#1052087
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I bought a Groupon Voucher for 4 massages, attracted by the prospect of being treated at home. My first two in-home massages went smoothly, although having to provide so many options for preferred dates and times rather than just simply booking an availabile therapist...
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1.8
I didn't like
  • Not refunding me after last minute cancellation
  • Difficulty of booking
  • Lack of communication following cancellation
#1044211
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Groupon Massage Coupon Review

I was never able to book a massage either with the Groupon I bought. I made myself pretty available with choosing either the spa location or at my house. I would give a few dates and times, and I would always receive an email saying they couldn't accommodate my booking. I tried to rebook and never got one of the four masssages I should have received.
#1036997
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Massage Review

I cannot believe how long it's been since I have been trying to book ONE appointment!! It's been over one year now!! The only reason I continually attempted is because I have a gift certificate. This service is terrible!
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1032771
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Dear wemassage.ca, if you don't have anyone then don't pretend you are a company. Have you ever heard anyone trying to book a massage for 4 months and got 6 cancellation emails?? I have been trying to book a massage since last Dec last year can you believe that???...
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1.0
I didn't like
  • Are a scam
#1010400
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I think I purchased this Groupon back in October it's been so long now... I tried booking the 1st time in December & it gave me the run around...I thought it was because of Christmas and so I let it slide and thought I'll just wait until after New Year's let everybody...
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1.0
#1010012
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